February 2012
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The Phone Zone

The phone rings and I can see it’s MrsG-T calling. I answer.

“I’ve dropped my iPhone and smashed the front.”

After ascertaining that she can still use the touch screen and therefore that it’s only the glass that’s cracked I go online to find a way of getting it fixed. Googling iPhone repair Coventry [...]

Good Service

It’s easy for me to complain about poor service received, and there are no shortage of examples around. Recently, as I placed an order for a telephone landline and broadband service, I realised that my expectation default was that something would go wrong before we actually end up with a working telephone and broadband.

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Wow!

In these days of really, REALLY crap customer service (as recently suffered by me via Comet, Specsavers and Hawkshead), it came as welcome relief to deal with the customer service team at Coventry Toys ‘R’ Us.As you’ll know if you read this blog, Mrs G-T recently purchased a Nintendo Wii for my birthday from www.toysrus.co.uk.Last [...]