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It’s easy for me to complain about poor service received, and there are no shortage of examples around. Recently, as I placed an order for a telephone landline and broadband service, I realised that my expectation default was that something would go wrong before we actually end up with a working telephone and broadband. [...] Pic: Head in Hands by Alex E. Proimos During the journey of life we occasionally come across circumstances that test our tenacity, challenge our comfort zone or stop us short never to be quite the same. Last week one of these crept up out of the blue under the guise of a bold [...] |
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