
The phone rings and I can see it’s MrsG-T calling. I answer.
“I’ve dropped my iPhone and smashed the front.”
After ascertaining that she can still use the touch screen and therefore that it’s only the glass that’s cracked I go online to find a way of getting it fixed. Googling iPhone repair Coventry brings up a seemingly never-ending list of companies that clearly aren’t located in the city but have tags with every city name in the UK, and require you to mail your handset off to them. I don’t want to do this.
So, unexpectedly, I find myself in Coventry city centre on a Saturday morning looking for a phone shop. After trying a few unhelpful ones, including an Apple specialist (their advice – drive to Solihull or Birmingham, hand the nice Apple Genius your handset and £120 and they’ll replace it. Umm. Yeah. Right.), I arrive at The Phone Zone.
The man behind the counter is very helpful but can’t do the repair that day due to another commitment. I indicate that it’s fairly urgent as my wife needs the phone for work on Monday.
He offers to do it on the following day, Sunday and informs me of their opening hours.
I arrive the next day and, as it turns out, he’s arrived an hour early just to help us out. He takes the handset and I wander off to grab a relaxed coffee. Forty-five minutes later I’m back.
The handset is not only as good as new, but he’s beautifully fitted a screen protector to try and avoid the same thing happening again. And he charged a very reasonable price.
So, thanks for the Good Service to The Phone Zone.
Click here to find out their contact details.